Welcome to Run Bangladesh (the “Website”). When we mention “we”, “us”, or “our”, we’re talking about runbangladesh.com. By using our Website, you agree to the Terms and Conditions outlined here. If you don’t agree, please do not use the Website. We reserve the right to update, change, or remove parts of these Terms and Conditions at any time. Changes will be effective immediately upon posting. Please review these Terms and Conditions regularly for updates. Continuing to use the Website after changes means you accept those changes.
SERVICE PROVISION
Event registration services are delivered instantly via email and SMS. Physical products bought on our site will be delivered within 5 working days. If a product isn’t delivered or is out of stock, the refund policy on our site will apply.
USING THE WEBSITE
You must be at least 14 years old, or use the Website under the supervision of a parent or legal guardian. We grant you a non-transferable, revocable license to use the Website as per the Terms and Conditions for personal shopping. Commercial use or use on behalf of others is prohibited unless explicitly allowed by us in advance. Any breach will result in the immediate revocation of this license without notice.
Content on this site is for informational purposes only. Product representations are made by vendors and not by us. Opinions and submissions on the site reflect the views of the individual posting them, not our views.
Some services and features on the Website may require registration or subscription. If you register or subscribe, you agree to provide accurate and current information and update it as necessary. You’re responsible for keeping your password and account details safe. Notify us of any unauthorized use of your account immediately. We are not liable for any loss or damage resulting from your failure to comply with this section.
By registering, you agree to receive promotional emails. You can opt-out of these emails by clicking the link at the bottom of any promotional email.
USER CONTENT
Anything you submit to the Website, including questions, reviews, comments, and suggestions, becomes our property and will not be returned. By posting comments or reviews, you grant us the right to use your name in connection with such content. Do not use a false email address or mislead us or others about the origin of your Submissions. We may remove or edit Submissions at our discretion.
ORDER PROCESSING AND PRICING
Some orders may not be processed for various reasons. We reserve the right to refuse or cancel any order at any time. Additional verifications, like phone number and address, may be required before accepting an order.
To prevent fraud with credit or debit cards, we may validate your payment details before providing products and verify your personal information. Failure to respond to such requests will result in order cancellation within 2 days. We reserve the right to cancel any order suspected of credit or debit card fraud.
We strive to provide accurate pricing information but errors may occur. We reserve the right to refuse or cancel orders where an item is mispriced. If an item is mispriced, we may contact you for instructions or cancel your order and notify you. We have the right to refuse or cancel orders whether or not the order has been confirmed and your credit card charged.
INTELLECTUAL PROPERTY
All intellectual property rights on the Website, including text, graphics, software, photos, videos, music, and their arrangement, are our property. The entire contents of the Website are protected by copyright laws in Bangladesh and international conventions. All rights are reserved
Refund Policy
Thank you for choosing to register for events managed by Run Bangladesh (RBAN) or its partner event organizers. Please carefully read our refund policy before completing your registration.
1. No Refunds Policy
- Registrations for all endurance events (marathons, running, cycling, and related activities) are non-refundable.
- Once a slot is purchased, it is considered final and cannot be refunded under any circumstances.
2. Non-Transferable Slots
- Event registration slots are non-transferable. Registrations cannot be reassigned, transferred, or sold to another participant.
3. Event Postponement or Cancellation
- If an event is postponed or rescheduled, the event organizer will communicate the next steps through their official communication channels or via email.
- No refunds will be provided in case of event postponement or rescheduling. Participants will be informed of the revised event date or any other applicable updates.
- In the rare case of event cancellation, the event organizer will make an announcement regarding any compensation or alternative solutions at their discretion.
4. Payment Disputes
- If there is an issue with your payment (e.g., duplicate transactions or payment errors), please contact our support team at info@runbangladesh.com within 2 days of completing your transaction.
- Such cases will be reviewed on a case-by-case basis, and resolutions will depend on the nature of the issue.
5. Merchandise Refund
Refunds for merchandise can be requested within 2-7 days of receiving the product. To initiate a refund, please contact our support team at info@runbangladesh.com with your order details. The product must be returned in its original condition, unused, and in its original packaging. Shipping costs for returns will be the responsibility of the customer.
6. Acceptance of Terms
By completing your registration and making a payment, you confirm that you have read, understood, and agree to the terms of this refund policy.
7. Changes to the Refund Policy
Run Bangladesh reserves the right to amend this policy at any time. Updates will be effective immediately upon posting on our website.
For any further inquiries, please reach out to our customer support team at info@runbangladesh.com.
Thank you for your understanding and cooperation. We look forward to seeing you
